Hawkeye International Trucks

Service Request Form

* - required entry

 
Cedar Rapids
2740 6th St SW
Cedar Rapids, IA 52404
(319) 364-2491
(800) 728-6699

Service:
Mon - Fri: 24 Hours
Sat: 7:00am - 4:30pm
Sun: Closed

Davenport
3665 W 83rd St
Davenport, IA 52806
(563) 326-4002
(877) 319-3687

Service:
Mon - Fri: 7:00am - Midnight
Sat: 7:00am - 3:30pm
Sun: Closed

Decorah
1656 State Highway 9
Decorah, IA 52101
(563) 382-8761
(800) 798-8761

Service:
Mon - Fri: 7:00am - 9:00pm
Sat: 7:00am - Noon
Sun: Closed

Dubuque
1190 Roosevelt St
Dubuque, IA 52001
(563) 557-8170
(800) 747-8170

Service:
Mon - Fri: 7:00am - Midnight
Sat: 8:00am - 4:30pm
Sun: Closed

Sterling
23906 Moline Rd
Sterling, IL 61081
(815) 625-7798
(866) 474-7331

Service:
Mon - Fri: 7:00am - 8:30pm
Sat: 7:00am - 3:30pm
Sun: Closed

Waterloo
2420 K Line Dr
Waterloo, IA 50701
(319) 233-8313
(800) 373-8313

Service:
Mon - Fri: 7:00am - Midnight
Sat: 7:00 am - Noon
Sun: Closed

 

Customer Information

First Name:* Primary Phone:*
Last Name:* Secondary Phone:
Company Name: Email Address:*
Address 1st line:* Preferred method of contact: Phone     Email
Address 2nd line:
City or Town:*
State:*
Zip:*
 

Vehicle Information

VIN #  
UNIT #  
Miles*  
Make*  
Model*  
Year (yyyy)*  
Preferred service location: Cedar Rapids   Davenport  Waterloo  Dubuque  Decorah  Sterling
Preferred service date:
(mm/dd/yy)
 
Preferred service Time: AM     PM
   

  Select the appropriate boxes for the service requested

PM Services

Oil Change Transmission service Drive axle service
Winterization Fuel tank cleaning DPF cleaning
PM Services Comments:
 

Engine

Does not start Does not turn over Difficulty turning over
Hesitates Noticeably poor fuel mileage Stalls when starting
Stalls when decelerating Idle speed is too high Knocks or pings
Smokes Unsteady idle
Engine Comments:
 

Noise & Vibration

Noise Vibration Both apply
When in reverse During normal acceleration During normal deceleration
When braking When accelerating When decelerating
When turning When engine is running and vehicle is moving When engine is running and vehicle is not moving
Noise Comments:
 

Transmission

Difficult to shift, does not shift properly Shifts prematurely or slowly Does not upshift
Does not downshift Slippage Shifts harshly
Will not shift at all Makes unusual noises when shifting
Transmission Comments:
 

Brakes

Front brakes Rear brakes Both front and rear
Unable to determine Brake pedal must be pumped continuously for vehicle to stop Brake pedal must be depressed fully for vehicle to stop at any speed:
Vehicle pulls to one side when braking Brakes squeaking Brakes squealing
Brakes grinding Brakes rattling
Brakes Comments:
 

Electrical

Lights
Front Reverse Tail lights
Left turn signal Right turn signal Hazard
Trailer Interior dome Lighter
Dashboard display
Power windows
Front driver-side Front passenger-side Rear left
Rear right
Sound system
AM/FM stereo cassette AM/FM stereo Compact disc player
Front speakers Rear speakers
 
Windshield wipers Windshield wiper spray Driver's seat adjustment
Rear defroster Power locks Rearview mirrors
Security system
Electrical Comments:
 

Front end alignment/Steering & handling

Vehicle shakes when in operation Vehicle vibrates when in operation Vehicle ride is rough and uneven
Excessive steering is required for vehicle to stay on course Steering wheel feels 'tight' when making turns Steering wheel feels 'loose' when making turns
Front end alignment/Steering & handling Comments:
 

Body & Paint

Repair required: Body work Repair required: Paint work Repair required: Panel alignment
Repair required: Air leaks
Water leaks:(Describe where the water leaks)
Body & Paint Comments:
 

Heating & cooling

Air conditioner does not have any cooling effect Air conditioner not cold enough Air conditioner takes an abnormal amount of time to cool interior
Heating does not have any heating effect Heating does not have proper heating effect Heater takes an abnormal amount of time to function
Air flow does not function properly Air flow does not function: Center Air flow does not function: Driver-side
Air flow does not function: Passenger-side Air flow does not function: Floor Air flow does not function: Defroster
Temperature fluctuates greatly Difficulties with air intake: Recirculating air Difficulties with air intake: Outside air
System makes unusual noises or vibrations
Heating & Cooling Comments:
 

Other: